Pet Hotel and Short Stays
Completely Customisable Pet Hotel Experience
We send you an update email with photos attached of your fur-family so you can see how much fun they are having!
Tokyo’s largest indoor dog-area and fully-equipt private suite rooms.
Availability(in preparation)
About Our Pet Hotel
On top of many happily served clients, we have been highly rated by many media outlets and recieved many glowing reviews from our clientelle.
We have served
and a total of 102,294 furry guests and days stayed
Our experienced staff will pour their hearts into looking after our furry guests.
Thanks to all of our furry guests and wonderful clientelle, we have been lucky enough to be interviewed by a multiple media outlets.
-
No. 1 on “I’d let my pet stay here! 5 Most Recommended Pet Hotels in Tokyo” As on ＴＢＳ Television’s “Tokoton Dig Down Team! Thanks to Living Creatures!” -
Featured on Fuji Television’s “NONSTOP!” -
Nihon Keizai Newspaper’s first page of the 2nd of August, 2017 Evening Newspaper -
Uniqlo Instagram Collaboration
What Makes Us Different
1. Completely Unique Customised Routine
We ask all about your fur-family’s regular daily routine and then we
We have a very flexible scheduling systems so that we can reduce the amount of stress on each of our guests by creating a environment as close to normal as we can. We achieve this by have unlimited amounts of walks and times for food.
*However, please understand that there are times that we are unable to fulfill all requests due to time constraints.
2. Update Emails With Photos Attached!
We know it can be hard not seeing your fur-family every day. So that you rest easy, everyday we send you an update email with photos attached so you can see how your fur-family are going and what they are up to.
One of our clients told us that,
3. Pick-up Drop-off Service (with Free Pick-up Drop-off Area)
Our Hotel Staff will pick-up and drop-off our guest between your home and our store on your behalf.
*Pick-up Drop-off Service needs to be booked in advanced.
4. Your choice of Hotel Style with fully-equipped suites and personal rooms!
Yoyogi Park Store
～ Dog Rooms ～
～ Dog Rooms ～
Cageless
(an open space is sectioned off)
High-wall room(6rooms)
1.5m×2.5m×height1.2m
Adjacent wall height rooms can also be connected to each other for wider use!
Normal room
Suite Room
fully air-conditioned private room
1.8m×2.1m
Cat room :Two types of rooms available
Single Room：85cm×50cm×height178cm
Wide Room：124cm×63cm×height184cm
Azabu Store
Dog House
Deluxe Room
Azabu Pet Clinic (emergency veterinary clinic) is open at night.
5. Staff are all qualified animal-handlers
All of our staff are qualified animal-handlers, that are
6. Open 24 hours a day with no holidays 365 a year *Yoyogi Park Store only
Our Azabu and Yoyogi stores are open everyday with no holidays.
If booked in advance, we also allow for late night/early morning pick-ups and drop-offs.
7. Happy look after Elderly or Sick pets that other companies would reject
In our industry, it is said to be commonsense to reject the taking care of of elderly or at-risk fur-family members. At Azabu Pet, we strive to help as many people as we can and answer our client’s needs to the fullest extent.
Please contact us to see what we can do for you.
Our Different Location’s Strong Points
Yoyogi Park Store
Our Large Yoyogi Park Store is right next to Yoyogi Park. It has
and our guests are kept in
We also have a
Azabu Store
Our Azabu store is in an easily accessd location, with only 5 minutes walk from both Azabu Juban Station and Roppongi stations.
Differences between our Yoyogi Park Store and Azabu Store
| Services | Yoyogi Store | Azabu Store |
|---|---|---|
| Staffed Hours | From 10pm until 6am the next morning, is the staff’s break time but, they stay overnight and sleep in the same building. |
|
| Holidays | None (open 365 days of the year) | None (open 365 days of the year) |
| Check-in and Check-out times | ||
| Pick-up and Drop-off Service | Yes | Yes |
| Personal Rooms | Yes | Yes |
| Regular Room Types | ||
| Can look after cats | Specialised Cat Room Available |
|
| Grooming During Hotel Stay |
Short Stay Service
・Often out of the house due to work
・When going out of the house, would like their fur-family to be under someone’s care
・Would like their fur-family to become more socialible
When staying in our hotel is just like home with our experienced staff looking over your fur-family,
you can get on with what you need to do while knowing they are happy and safe.
We have clients who happily bring their fur-family in everyday day so they can make friends rather than just leaving them at home.
A Day in Azabu Pet’s Hotel
After consulting with your fur-family’s staff member, we create a fully customised schedule for your fur-family.
We do our best to recreate their regular routine to reduce stress and let them have the most fun.
1. Health Check 
Our staff will check thoroughly our furry guest to make sure they are happy and healthy!
*All of our staff members are qualified animal-handlers.2. Playtime 
Our doggy guests are free to roam in the free space area and get to know each other.
3. Food and Snacks 
We give the food and snacks that they are used to from home at their regular times.
4. Naptime 
You can choose the cages, the free space room, or personal suite rooms, whichever matches the closest to their regular lifestyle.
5. Walk Time
We go for a walk with them for a total of 30 minutes a day, each morning and night for 15 minutes.
(This is ncluded in the hotel charges)
There are extra charges and booking required in advance if you would like to give them more times to go for short walks, or you would like longer walks.6. Grooming and Shampooing
(*Booking required and separate additional charges)
After getting nicely groomed, it’s time to go home! We can also shampoo upon request!
How to Use Our Pet Hotel
Recommendation for trial use
If you are thinking of using Azabu Pet’s pet hotel for the first time, we strongly recommend that you try it out first.
Your dog or cat may become extremely nervous in a new place and may not be able to eat food or have an upset stomach. There are also some pets who become very nervous, thinking, ” I might never be able to go home again.”
Therefore, we recommend “trial use”.
If you can use our service on a trial basis and confirm that your beloved dog or cat can stay at the pet hotel without any problems, you can go out with peace of mind. Your pet can also recognize the place as a place he has been to once. Hotel staff can also practice improved care methods based on the previous situation.
There are many benefits!
We recommend that you try it out, whether it’s for one night or half a day.
First-timers
You can also use ourFirst Time Booking Form
If you have any requests or if you are worried about your fur-family, feel free to ask.
We are happy for you to call, email or even come in to the store and talk us for any enquiries.
We are more than happy to give you a tour of our facilities, feel free to ask us.
If you’ve stayed with us before
1. Booking for Return Clients 
You can also use ourReturn Client Booking Form
2. Drop off 
On the day of your booking, please come into your selected store with your fur-family.
Or have them picked up within your chosen hour timeframe.3 While Staying with us 
For what your fur-family will get up to when staying with us, please look at our “A Day at Azabu Pet’s Hotel”
4. Update Email 
Your pet’s staff member will send you an update email with a picture attached to show you how much fun they are having!
5. Pick up 
Come in and pick up your fur-family!
Or have them dropped off within your chosen hour timeframe.
Things to Bring for your Booking
- Evidence of vaccination for contagious diseases being had within one year (First time only)
- Evidence of vaccination for Rabies being had within one year (First time only)
- A form of ID that we can confirm your current address from (Driver’s Licence etc)
- The food they usually eat
- The leash you use for walks
- Their favourite blankets (with it’s normal smells) etc.
Things to be Aware of
- On Heat during their stay (Breeding Season)
- We will place them in their own separate room from other pets.
Please contact us as soon as possible if you wish to cancel. - Please do not forget your pet’s contagious diseases vaccine and rabis vaccine certificates.
- Please bring the food they always eat already separated into one meal portions.
There are extra charges for the food we will give if food cannot be brought from home or is forgotten. - Please bring your pet’s blanket and their favourite toy’s
and anything else that will make them feel safe.
Bookings and Enquiries
Please call or use our contact form for any bookings or enquiries.
General reception
050-5491-7200
Reception: 9:00am ～ 6:00pm
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