03-6416-8286 Pet Sitting and Training
03-6277-7268 Azabu Store (Pet Hotel, Grooming and Pet Taxi
03-5454-0877 Yoyogi Park Store (Pet Hotel and Grooming) (Reception from 9am to 6pm Everyday)
Egnlish
Japanese
bookings

Pet Hotel and Short Stays

Completely Customisable Pet Hotel Experience
We send you an update email with photos attached of your fur-family so you can see how much fun they are having!
Tokyo’s largest indoor dog-area and fully-equipt private suite rooms.
Find our prices here

About Our Pet Hotel

On top of many happily served clients, we have been highly rated by many media outlets and recieved many glowing reviews from our clientelle.

We have served 3,051 clients
and a total of 102,294 furry guests and days stayed
in our hotel.
Our experienced staff will pour their hearts into looking after our furry guests.

Thanks to all of our furry guests and wonderful clientelle, we have been lucky enough to be interviewed by a multiple media outlets.


  • No. 1 on “I’d let my pet stay here! 5 Most Recommended Pet Hotels in Tokyo”
  • As on TBS Television’s “Tokoton Dig Down Team! Thanks to Living Creatures!”
  • Featured on Fuji Television’s “NONSTOP!”
  • Nihon Keizai Newspaper’s first page of the 2nd of August, 2017 Evening Newspaper
  • UniqloInstagram Collaboration

What Makes Us Different

1. Completely Unique Customised Routine

We ask all about your fur-family’s regular daily routine and then we create a specially made schedule to mimic that routine!
We have a very flexible scheduling systems so that we can reduce the amount of stress on each of our guests by creating a environment as close to normal as we can. We achieve this by have unlimited amounts of walks and times for food.
*However, please understand that there are times that we are unable to fulfill all requests due to time constraints.

2. Update Emails With Photos Attached!

We know it can be hard not seeing your fur-family every day. So that you rest easy, everyday we send you an update email with photos attached so you can see how your fur-family are going and what they are up to.
One of our clients told us that, “I really looked forward to my daily update. They were always very detailed and I really felt great knowing my little one was having so much fun.”

3. Pick-up Drop-off Service (with Free Pick-up Drop-off Area)

Our Hotel Staff will pick-up and drop-off our guest between your home and our store on your behalf.
*Pick-up Drop-off Service needs to be booked in advanced.

4. Your choice of Hotel Style with fully-equipped suites and personal rooms!

Yoyogi Park Store

  • Cageless
    (an open space is sectioned off)

  • Suite Room
    (Approximately 11m² fully-equipped personal room)


  • Junior Suite Room
    (Approximately 7m² fully-equipped personal room)

  • 3 Level Cage
    (Specialised Cat Room)



  • Azabu Store

  • Dog House

  • Deluxe Room
    (Approximately 1.5-3m² fully-equipped personal room)

  • Junior Suite Room
    (Approximately 3-5m² fully-equipped personal room)

5. Staff are all qualified animal-handlers

All of our staff are qualified animal-handlers, that are extremely knowledgable and have a deep love for animals. We do everything we can to make you and our little guests feel at home.


6. Open 24 hours a day with no holidays 365 a year *Yoyogi Park Store only

Our Azabu and Yoyogi stores are open everyday with no holidays.
If booked in advance, we also allow for late night/early morning pick-ups and drop-offs.

7. Happy look after Elderly or Sick pets that other companies would reject

In our industry, it is said to be commonsense to reject the taking care of of elderly or at-risk fur-family members. At Azabu Pet, we strive to help as many people as we can and answer our client’s needs to the fullest extent.
Please contact us to see what we can do for you.


Our Different Location’s Strong Points

Yoyogi Park Store

Our Large Yoyogi Park Store is right next to Yoyogi Park. It has Tokyo’s largest fully-equipped indoor free space,
and our guests are kept in Cageless rooms. With at all times, you can feel at ease that there is always someone with your fur-family.Late night and early mornings are no problem , we are happy to look after them when suits you.
We also have a fully equipt speciality cat room!

Azabu Store

Our Azabu store is in an easily accessd location, with only 5 minutes walk from both Azabu Juban Station and Roppongi stations.
A large indoor fully-equipped free space where your fur-family can make a lot of friends! We have rooms with cages as well as fully-equipped personal rooms!


Differences between our Yoyogi Park Store and Azabu Store

Services Yoyogi Store Azabu Store
Staffed Hours Staffed 24 hours a day
From 10pm until 6am the next morning, is the staff’s break time but,
they stay overnight and sleep in the same building.
9am-6pm
Holidays None (open 365 days of the year)None (open 365 days of the year)
Check-in and Check-out times From 12pm noon until 12pm noon the next day (There are extra fees for 6am-12pm noon and 12pm noon-10pm *must be booked in advance) From 9am until 6pm the next day (There are extra fees for 6pm-10pm *must be booked in advance)
Pick-up and Drop-off Service Yes Yes
Personal Rooms Yes Yes
Regular Room Types Cageless Cages
Can look after cats Yes
Specialised Cat Room Available
Yes
Grooming During Hotel Stay Upon Request Upon Request

Short Stay Service

・Often out of the house due to work
・When going out of the house, would like their fur-family to be under someone’s care
・Would like their fur-family to become more socialible

When staying in our hotel is just like home with our experienced staff looking over your fur-family,
you can get on with what you need to do while knowing they are happy and safe.
We have clients who happily bring their fur-family in everyday day so they can make friends rather than just leaving them at home.

A Day in Azabu Pet’s Hotel

After consulting with your fur-family’s staff member, we create a fully customised schedule for your fur-family.
We do our best to recreate their regular routine to reduce stress and let them have the most fun.

  • 1. Health Check

    Our staff will check thoroughly our furry guest to make sure they are happy and healthy!
    *All of our staff members are qualified animal-handlers.

  • 2. Playtime

    Our doggy guests are free to roam in the free space area and get to know each other.

  • 3. Food and Snacks

    We give the food and snacks that they are used to from home at their regular times.

  • 4. Naptime

    You can choose the cages, the free space room, or personal suite rooms, whichever matches the closest to their regular lifestyle.


  • 5. Walk Time 

    We go for a walk with them for a total of 30 minutes a day, each morning and night for 15 minutes.
    (This is ncluded in the hotel charges)
    There are extra charges and booking required in advance if you would like to give them more times to go for short walks, or you would like longer walks.

  • 6. Grooming and Shampooing
    (*Booking required and separate additional charges)

    After getting nicely groomed, it’s time to go home! We can also shampoo upon request!

Our Pick-up and Drop-off Service

This must be booked in advance. It can be booked based on an hourly framework.
Please understand that in the event of bad weather, bad traffic, or any other reason outside of our control, we may not be able to pick-up or drop-off on time.

Yoyogi Park Store

Ward Chomei/Apartment Name
Shibuya-ward Uenohara, Ugisudani-cho, Udagawa-cho, Oyama-cho, Kamiyama-cho, Sakuragaoka-cho, Sarugaku-cho
Shibuya, Shoto,Shinsen-cho, Jingu-mae, Shinnan, Sendagaya, Daikanyama-cho, Tomigaya, Dougen-zaka, Nanpeidai-cho, Nishihara, Hachiyama-cho, Hatsudai, Maruyama-cho,
Motoyoyogi-cho, Yoyogikamizono-cho, Yoyogi
Shinjuku-ward Shinjuku-ward, Nishi-Shinjuku, The Park House Shinjuku Tower

*During high season, all pick-ups and drop-offs are charged. (28th of April to the 6th of May, 15th of July to the 20th of July, 10th of August to the 20th of August, the 18th of September to the 23rd of September, and the 24th of December to the 12th of January)

Drop-off Pick-up Areas (Fees apply)

Ward Chomei/Apartment Name
Shibuya-ward Ebisu, Ebisu-Nishi, Ebisu-Minami, Sadazuga, Hatagaya, Higashi, Hiro-o, Honmachi
Other wards Nagano-ward, Sugunami-ward, Setagaya-ward, Shinagawa-ward, Meguro-ward, Shinjuku-ward, Minato-ward, etc.
Pick-up and Drop-off Prices
*During high-seasons, Drop-off pick-up rates are doubled. (28th of April to the 6th of May, 15th of July to the 20th of July, 10th of August to the 20th of August, the 18th of September to the 23rd of September, and the 24th of December to the 12th of January)

Less than 5km ¥500 one way
Between 5km and 8km ¥1000 one way
Over 8km Price will be determined after searching on Navi-time.
(We go by the top search result)

Azabu Store

Free Pick-up Drop-off Area

Ward Chomei/Apartment Name
Minato-ward Akazaka, Azabujuban, Azabudai, Azabunagasaka-cho, Azabumamiana-cho, Atago, Shiba Park, Tora-no-mon, Nishi-Azabu, Higashi-Azabu, Mita, Minami-Azabu, Motoazabu,
Roppongi, Shirogane Tower, Grand Park Heights
Shibuya-ward Hiro-o Garden Hills (As of the 1st of July, 2020, will also include Hiro-o 4-chome and 5-chome)

*Even within the free area, there are fees for “out of core hours” and late night pick-up and drop-offs.
*During high season, all pick-ups and drop-offs are charged. 28th of April to the 6th of May, 15th of July to the 20th of July, 10th of August to the 20th of August, the 18th of September to the 23rd of September, and the 24th of December to the 12th of January)

Drop-off Pick-up Areas (Fees apply)

Ward Chomei/Apartment Name
Minato-ward Kaigan, Kita-Aoyama, Minato-minami, Shibaura, Shiroganedai, Shirogane, Shinbashi, Takanawa, Daiba, Nishi-Shinbashi, Hamamatsu-cho, Higashi-Shinbashi
Other wards Shinagawa-ward, Meguro-ward, Chiyoda-ward, Shibuya-ward, Shinjuku-ward, Chuo-ward, etc.
Pick-up Drop-off Prices
*During high-seasons, Drop-off pick-up rates are doubled. (28th of April to the 6th of May, 15th of July to the 20th of July, 10th of August to the 20th of August, the 18th of September to the 23rd of September, and the 24th of December to the 12th of January)

Less than 5km ¥500 one way
Between 5km and 8km ¥1000 one way
Over 8km Price will be determined after searching on Navi-time.
(We go by the top search result)

Prices

We have outlined each timeframe and their pricing as Core Time, Outside of Core Times and Late Night.

Core Time
9am-8:59pm9
Outside of Core Time
7am-8:59am
9pm-10pm
Early Morning
6am-6:59am
*During high-seasons, all Drop-off and Pick-up rates are doubled. (The 2020 high season is the 18th of September to the 23rd of September and the 24th of December to the 12th of January)

Yoyogi Park Store

Pet Hotel and Short Stay Pricing

Included in this pricing is a walk twice a day (one in the morning and one in the evening)
Our check-in and check-out is at 12pm noon.
Check in before 12pm noon or Check out after 12pm noon will attract a short stay service fee.
*For those with many dogs, there is a 20% discount for every second dog (This discount only applies to Small dogs)

Species Price
Small Dogs (Under 6kg) ¥5,800
Medium-sized Dogs (Between 6kg and 18kg) ¥6,800
Large Dogs (Over 18kg) ¥7,800
Cats ¥5,800 (3 Storied Cage)

Short Stay Pricing

Species Core Time
(9am-9pm)
Outside of Core Time
(20% Price Increase 7am-8:59am and 9pm-10pm)
Cat ¥480/hour ¥576/hour
Small Dogs (Under 6kg) ¥680/hour ¥816/hour
Medium-sized Dogs (Between 6kg and 18kg) ¥780/hour ¥936/hour
Large Dogs (Over 18kg) ¥880/hour ¥1,056/hour

*For those with many dogs, there is a 20% discount for every second dog (This discount only applies to Small dogs)

Add-on Pricing

Below are our optional add-on prices.

Add-on Price
Junior Suite Room
24 hours (12pm noon to 12pm noon)
¥5,000
Suite Room
24 hours (12pm noon to 12pm noon)
¥15,000
Staff Sleeping in the Same Room(Only Available for Suite Rooms) ¥3,000
Walk (Extra 15 minutes) ¥800
Food (Small dog) ¥100/1 meal
Food (Medium-sized dog) ¥200/1 meal
Food (Large dog) ¥300/1 meal

Outside of Hours Fees

Below we have listed prices for different outside of hours times and services.

Time Service Price
Outside of Core Hours
Self Pick-up or Drop-off ¥3,000
Early Morning Self Pick-up or Drop-off ¥6,000

Azabu Store

Pet Hotel and Short Stay Pricing

Included in this pricing is a walk twice a day (one in the morning and one in the evening)
*During high season, all charges are doubled. (2020’s high season is 18th of September to the 23rd of September, and the 24th of December to the 12th of January)
Length of Stay Under 6kg Between 6kg and 18kg Over 18kg
3 hours ¥1,500 ¥1,950 ¥2,550
6 hours ¥2,000 ¥2,600 ¥3,400
9 hours ¥2,500 ¥3,250 ¥4,250
12 hours ¥3,000 ¥3,900 ¥5,100
18 hours ¥3,500 ¥4,550 ¥5,950
24 hours ¥4,000 ¥5,200 ¥6,800
Every 6 hours after 24 hours ¥1,000 ¥1,300 ¥1,700

*For those with many dogs, there is a 20% discount for every second dog (This discount only applies to Small dogs)

Add-ons

Below are our optional add-on prices.

Add-on Price
Junior Suite Room ¥5,000/24 hours
Deluxe Suite ¥3,000/24 hours
Walk (Extra 15 minutes) ¥800
Feeding (Outside of Core Times) ¥2,000/meal
Walk (Outside of Core Times) ¥2,000/once
Food (Small dog) ¥100円/meal
Food (Medium-sized dog) ¥200円/meal
Food (Large dog) 300円/meal

Outside of Hours Fees

Below we have listed prices for different outside of hours times and services.

Time Service Price
Outside of Core Times Self Pick-up and Drop-off ¥3,000
Pick-up and Drop-off Service ¥3,000+Regular Pick-up and Drop-off Service Fees

Outside of Core Hours and Late Night Booking Fees

We have fees for Outside of Core Times, Early Morning Pick-up and Drop-off that are booked the day before or the day of.

Time Booked Price
The Day before ¥1,000
The Day of ¥2,000

How to Use Our Pet Hotel

First-timers

Azabu Store Telephone: 03-6277-7268
Yoyogi Park Store Telephone: 03-5454-0877
You can also use ourFirst Time Booking Form
If you have any requests or if you are worried about your fur-family, feel free to ask.
We are happy for you to call, email or even come in to the store and talk us for any enquiries.

We are more than happy to give you a tour of our facilities, feel free to ask us.

If you’ve stayed with us before

  • 1. Booking for Return Clients

    Azabu Store Telephone:
    03-6277-7268
    Yoyogi Park Store Telephone:
    03-5454-0877
    You can also use ourReturn Client Booking Form

  • 2. Drop off

    On the day of your booking, please come into your selected store with your fur-family.
    Or have them picked up within your chosen hour timeframe.

  • 3 While Staying with us

    For what your fur-family will get up to when staying with us, please look at our “A Day at Azabu Pet’s Hotel”

  • 4. Update Email

    Your pet’s staff member will send you an update email with a picture attached to show you how much fun they are having!

  • 5. Pick up

    Come in and pick up your fur-family!
    Or have them dropped off within your chosen hour timeframe.

Things to Bring for your Booking

  • Evidence of vaccination for contagious diseases being had within one year (First time only)
  • Evidence of vaccination for Rabies being had within one year (First time only)
  • A form of ID that we can confirm your current address from (Driver’s Licence etc)
  • The food they usually eat
  • The lead you use for walks
  • Their favourite blankets (with it’s normal smells) etc.
For a smooth check-in, please download this and fill it in ahead of time.

Things to be Aware of

  • On Heat during their stay (Breeding Season)
  • We will place them in their own separate room from other pets.
    Please contact us as soon as possible if you wish to cancel.
  • Please do not forget your pet’s contagious diseases vaccine and rabis vaccine certificates.
  • Please bring the food they always eat already separated into one meal portions.
    There are extra charges for the food we will give if food cannot be brought from home or is forgotten.
  • Please bring your pet’s blanket and their favourite toy’s
    and anything else that will make them feel safe.

Bookings and Enquiries

Please call or use our contact form for any bookings or enquiries.

Azabu Store Bookings

03-6277-7268

Telephone
9:00am-6:00pm

Yoyogi Park Store Bookings

03-5454-0877

Book Now

Telephone
9:00am-6:00pm